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Find the information you need to choose your lighting, prepare an installation or resolve an order question.
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For product advice, send the link and selected variant, your room dimensions and delivery country. For an existing order, include the order number and email used at checkout. If something arrived damaged, preserve the packaging and include clear photographs of the item and visible issue.
Please do not send passwords, full card numbers or other payment credentials. Product suitability and electrical installation should be confirmed with a qualified electrician.
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These policies contain the complete terms. Product-specific information and your checkout details should be reviewed before payment.
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